In today’s hyper-connected world, tourists don’t want to wait, they want answers, recommendations, and bookings now. Whether they’re strolling through the streets of Nice, planning a last-minute weekend in Annecy, or checking into a hotel in Marrakech, modern travelers turn to one place for immediate help: WhatsApp. And that’s where the tourism industry is stepping […]
Why the conversational AI agent is more human than you think
In a world where every second counts, waiting is no longer an option. And when it comes to customer relations, expectations have radically changed. Customers want an answer, not a form to fill in According to a study by Zendesk, 80% of consumers prefer to send a message rather than make a phone call to […]
💬 WhatsApp on Google My Business: a silent revolution that changes everything
A new Google feature you can’t ignore Google continues to evolve the user experience, and this time, it’s making a big impact.Recently, it has become possible for your customers to send you a WhatsApp message directly from your Google My Business profile or Google Maps. Yes, with one click, without leaving their search. 🔗Link to […]
