{"id":23983,"date":"2025-08-25T10:47:59","date_gmt":"2025-08-25T10:47:59","guid":{"rendered":"https:\/\/virage.ai\/rethink-your-concierge-service-modern-hotel-reception-with-ai-that-takes-care-of-your-guests-24-7\/"},"modified":"2025-08-26T15:16:04","modified_gmt":"2025-08-26T15:16:04","slug":"rethink-your-concierge-service-modern-hotel-reception-with-ai-that-takes-care-of-your-guests-24-7","status":"publish","type":"post","link":"https:\/\/virage.ai\/en\/rethink-your-concierge-service-modern-hotel-reception-with-ai-that-takes-care-of-your-guests-24-7\/","title":{"rendered":"Rethink your concierge service: Modern hotel reception with AI that takes care of your guests 24\/7"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"23983\" class=\"elementor elementor-23983 elementor-23909\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f993aa2 e-flex e-con-boxed e-con e-parent\" data-id=\"f993aa2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e4a766 elementor-widget elementor-widget-text-editor\" data-id=\"4e4a766\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In a sector where customer experience makes all the difference, the hotel industry is innovating to offer a seamless, responsive, and personalized welcome. Today, thanks to artificial intelligence, <strong>hotel concierge services<\/strong> are reinventing themselves with <strong>virtual assistants available 24\/7<\/strong>. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bfbeef6 elementor-widget elementor-widget-image\" data-id=\"bfbeef6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"768\" src=\"https:\/\/virage.ai\/wp-content\/uploads\/2025\/08\/4-1-768x768.png\" class=\"attachment-medium_large size-medium_large wp-image-23986\" alt=\"\" srcset=\"https:\/\/virage.ai\/wp-content\/uploads\/2025\/08\/4-1-768x768.png 768w, https:\/\/virage.ai\/wp-content\/uploads\/2025\/08\/4-1-300x300.png 300w, https:\/\/virage.ai\/wp-content\/uploads\/2025\/08\/4-1-1024x1024.png 1024w, https:\/\/virage.ai\/wp-content\/uploads\/2025\/08\/4-1-150x150.png 150w, https:\/\/virage.ai\/wp-content\/uploads\/2025\/08\/4-1-710x710.png 710w, https:\/\/virage.ai\/wp-content\/uploads\/2025\/08\/4-1.png 1080w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-105e691 elementor-widget elementor-widget-text-editor\" data-id=\"105e691\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>A Virtual Concierge Assistant Always Available<\/h4><p>No more endless waits or reliance on front desk opening hours. With a <strong>virtual concierge assistant<\/strong>, hotel guests instantly access all the information they need: spa hours, restaurant recommendations, in-room services, or even transport arrangements. <\/p><h4>Automatically Respond to Customer Requests<\/h4><p>Travelers often ask the same practical questions: &#8220;What time is check-out?&#8221;, &#8220;How do I book a taxi?&#8221;, &#8220;What are the best sites to visit nearby?&#8221;. AI allows for <strong>automatically answering these frequent requests<\/strong>, while letting staff focus on higher-value interactions. <\/p><h4>Customer Service Connected on WhatsApp and Messenger<\/h4><p>Customer habits are evolving. Many prefer to communicate via their messaging apps. With <strong>hotel customer service integrated on WhatsApp and Messenger<\/strong>, your guests can ask their questions directly from their smartphone. The virtual assistant responds in seconds, making the experience more seamless and natural.   <\/p><h4>24\/7 Access to Information<\/h4><p>Regardless of the time or language, <strong>hotel AI<\/strong> ensures <strong>continuous assistance<\/strong>. It supports guests throughout their stay, from the moment of booking to their departure, including all small daily requests. A comfort that enhances satisfaction and loyalty.  <\/p><h4>AI as a Lever to Increase Customer Satisfaction<\/h4><p>Modern hotel reception no longer relies solely on the physical presence of staff, but on the complementarity between <strong>human hospitality and intelligent digital tools<\/strong>. Result: <\/p><ul data-spread=\"false\"><li><p>better informed customers,<\/p><\/li><li><p>instant and personalized responses,<\/p><\/li><li><p>time savings for teams,<\/p><\/li><li><p>a more qualitative and memorable hotel experience.<\/p><\/li><\/ul><p>Want to know more?\ud83d\udc47\ud83c\udffb<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10b6a3b elementor-widget elementor-widget-button\" data-id=\"10b6a3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/virage.ai\/en\/hotels\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Find the video here<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26fbb45 elementor-widget elementor-widget-text-editor\" data-id=\"26fbb45\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Virage AI: your Partner for Augmented Hospitality<\/h4><p>At <strong>Virage AI<\/strong>, we deploy intelligent solutions to transform customer relationships in the hotel industry. Our <strong>virtual concierge assistants<\/strong> offer a modern, connected, and multilingual service that takes care of your guests <strong>24\/7<\/strong>. <\/p><p><strong>Artificial intelligence thus becomes a true ally to reinvent hotel reception and elevate customer satisfaction to a higher level. <br><\/strong><\/p><p>#VirageAI #hotel #conversationalAI #AIAgent #customersatisfaction #concierge #artificialintelligence #virtualassistant<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90af886 elementor-widget elementor-widget-button\" data-id=\"90af886\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/calendar.google.com\/calendar\/u\/0\/appointments\/schedules\/AcZssZ0hzbboiH5PgAGsbI5p7LG0tWOBoN0PDuHIROY8t7X487SVL-eaQLeeWMcXwFil-VgzIletCzc-\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request your demo here <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>In a sector where customer experience makes all the difference, the hotel industry is innovating to offer a seamless, responsive, and personalized welcome. Today, thanks to artificial intelligence, hotel concierge services are reinventing themselves with virtual assistants available 24\/7. A Virtual Concierge Assistant Always Available No more endless waits or reliance on front desk opening [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","footnotes":""},"categories":[58,61,1,60],"tags":[],"class_list":["post-23983","post","type-post","status-publish","format-standard","hentry","category-artificial-intelligence","category-digital-transformation","category-non-categorise","category-tourism-digital"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/virage.ai\/en\/wp-json\/wp\/v2\/posts\/23983","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/virage.ai\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/virage.ai\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/virage.ai\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/virage.ai\/en\/wp-json\/wp\/v2\/comments?post=23983"}],"version-history":[{"count":4,"href":"https:\/\/virage.ai\/en\/wp-json\/wp\/v2\/posts\/23983\/revisions"}],"predecessor-version":[{"id":23999,"href":"https:\/\/virage.ai\/en\/wp-json\/wp\/v2\/posts\/23983\/revisions\/23999"}],"wp:attachment":[{"href":"https:\/\/virage.ai\/en\/wp-json\/wp\/v2\/media?parent=23983"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/virage.ai\/en\/wp-json\/wp\/v2\/categories?post=23983"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/virage.ai\/en\/wp-json\/wp\/v2\/tags?post=23983"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}