{"id":23502,"date":"2025-07-09T08:48:10","date_gmt":"2025-07-09T08:48:10","guid":{"rendered":"https:\/\/virage.ai\/%f0%9f%92%ac-whatsapp-on-google-my-business-a-silent-revolution-that-changes-everything\/"},"modified":"2025-08-06T10:13:38","modified_gmt":"2025-08-06T10:13:38","slug":"%f0%9f%92%ac-whatsapp-on-google-my-business-a-silent-revolution-that-changes-everything","status":"publish","type":"post","link":"https:\/\/virage.ai\/en\/%f0%9f%92%ac-whatsapp-on-google-my-business-a-silent-revolution-that-changes-everything\/","title":{"rendered":"\ud83d\udcac WhatsApp on Google My Business: a silent revolution that changes everything"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">A new Google feature you can&#8217;t ignore<\/h3>\n\n<p>Google continues to evolve the user experience, and this time, it&#8217;s making a big impact.<br\/>Recently, it has become possible for your customers to send you a WhatsApp message directly from your Google My Business profile or Google Maps. Yes, with one click, without leaving their search.<\/p>\n\n<p>\ud83d\udd17<a href=\"https:\/\/support.google.com\/business\/community-video\/326243069\/nouveau-whatsapp-d%C3%A9barque-sur-google-my-business-en-france?hl=fr\" title=\"Link to the announcement\">Link to the announcement <\/a> <\/p>\n\n<p>Imagine the scene: a customer searches for your business on Google. They find your profile, click on \u201cWhatsApp Message\u201d, and expect an immediate response.<br\/>But what if no one replies? They move on.<\/p>\n\n<h3 class=\"wp-block-heading\">Why this is a game changer<\/h3>\n\n<ul class=\"wp-block-list\">\n<li><strong>Zero friction<\/strong>: no need for an additional website or app. Your prospects can instantly talk to you via a platform they already use daily.<\/li>\n\n\n\n<li><strong>Maximum visibility<\/strong>: Google My Business is often the first digital touchpoint with a customer. This new feature transforms this entry point into a direct conversation.<\/li>\n\n\n\n<li><strong>New behaviors<\/strong>: more and more users prefer sending a message rather than calling. WhatsApp therefore becomes THE go-to channel for customer service.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">The Real Danger? Silence.<\/h3>\n\n<p>This new channel is an opportunity\u2026 <strong>provided you are responsive.<\/strong><br\/>A message left unanswered means a lost lead, a bad impression, or worse: a negative review.<\/p>\n\n<p>And let&#8217;s be honest: being available 24\/7, responding within seconds, managing dozens of requests&#8230; it&#8217;s simply humanly impossible.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/virage.ai\/wp-content\/uploads\/2025\/07\/VirageWhatsappPhoto-1-1024x576.png\" alt=\"\" class=\"wp-image-22463\" srcset=\"https:\/\/virage.ai\/wp-content\/uploads\/2025\/07\/VirageWhatsappPhoto-1-1024x576.png 1024w, https:\/\/virage.ai\/wp-content\/uploads\/2025\/07\/VirageWhatsappPhoto-1-300x169.png 300w, https:\/\/virage.ai\/wp-content\/uploads\/2025\/07\/VirageWhatsappPhoto-1-768x432.png 768w, https:\/\/virage.ai\/wp-content\/uploads\/2025\/07\/VirageWhatsappPhoto-1-1536x864.png 1536w, https:\/\/virage.ai\/wp-content\/uploads\/2025\/07\/VirageWhatsappPhoto-1-710x399.png 710w, https:\/\/virage.ai\/wp-content\/uploads\/2025\/07\/VirageWhatsappPhoto-1.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">What if AI could free you from this pressure?<\/h2>\n\n<p>That&#8217;s where <strong>Virage AI<\/strong> makes all the difference. Our technology transforms this new feature into a <strong>true performance driver<\/strong>, without overloading you.<\/p>\n\n<p>Thanks to <strong>conversational AI connected to WhatsApp<\/strong>, you can:<br\/>\u2705 Automatically reply to messages from Google or Maps<br\/>\u2705 Provide accurate information (hours, address, services&#8230;)<br\/>\u2705 Qualify requests and intelligently redirect to a human if necessary<br\/>\u2705 Offer <strong>24\/7<\/strong> availability, even on weekends or outside business hours<br\/>\u2705 Maintain a consistent and personalized brand voice <\/p>\n\n<h3 class=\"wp-block-heading\">What this concretely changes:<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>You <strong>no longer miss any opportunities<\/strong>.<\/li>\n\n\n\n<li>You <strong>improve the customer experience<\/strong> from the very first touchpoint.<\/li>\n\n\n\n<li>You <strong>gain efficiency<\/strong> while humanizing your communication.<\/li>\n<\/ul>\n\n<p>In conclusion, the arrival of WhatsApp on Google My Business is a small revolution, discreet but powerful.<br\/>Those who prepare for it now will get a head start.<\/p>\n\n<p>With Virage AI, you don&#8217;t just follow the trend&#8230; you master it.<br\/><strong>Ready to transform this new feature into a competitive advantage?<\/strong> <br\/>\ud83d\udc49 <a href=\"https:\/\/calendar.google.com\/calendar\/u\/0\/appointments\/schedules\/AcZssZ0hzbboiH5PgAGsbI5p7LG0tWOBoN0PDuHIROY8t7X487SVL-eaQLeeWMcXwFil-VgzIletCzc-\" title=\"\">Book a demo today<\/a><\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"256\" src=\"https:\/\/virage.ai\/wp-content\/uploads\/2025\/07\/Black-Technology-LinkedIn-Banner-2-2-1024x256.png\" alt=\"\" class=\"wp-image-22464\" srcset=\"https:\/\/virage.ai\/wp-content\/uploads\/2025\/07\/Black-Technology-LinkedIn-Banner-2-2-1024x256.png 1024w, https:\/\/virage.ai\/wp-content\/uploads\/2025\/07\/Black-Technology-LinkedIn-Banner-2-2-300x75.png 300w, https:\/\/virage.ai\/wp-content\/uploads\/2025\/07\/Black-Technology-LinkedIn-Banner-2-2-768x192.png 768w, https:\/\/virage.ai\/wp-content\/uploads\/2025\/07\/Black-Technology-LinkedIn-Banner-2-2-1536x384.png 1536w, https:\/\/virage.ai\/wp-content\/uploads\/2025\/07\/Black-Technology-LinkedIn-Banner-2-2-710x178.png 710w, https:\/\/virage.ai\/wp-content\/uploads\/2025\/07\/Black-Technology-LinkedIn-Banner-2-2.png 1584w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A new Google feature you can&#8217;t ignore Google continues to evolve the user experience, and this time, it&#8217;s making a big impact.Recently, it has become possible for your customers to send you a WhatsApp message directly from your Google My Business profile or Google Maps. Yes, with one click, without leaving their search. \ud83d\udd17Link to [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","footnotes":""},"categories":[64],"tags":[],"class_list":["post-23502","post","type-post","status-publish","format-standard","hentry","category-news"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/virage.ai\/en\/wp-json\/wp\/v2\/posts\/23502","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/virage.ai\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/virage.ai\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/virage.ai\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/virage.ai\/en\/wp-json\/wp\/v2\/comments?post=23502"}],"version-history":[{"count":2,"href":"https:\/\/virage.ai\/en\/wp-json\/wp\/v2\/posts\/23502\/revisions"}],"predecessor-version":[{"id":23695,"href":"https:\/\/virage.ai\/en\/wp-json\/wp\/v2\/posts\/23502\/revisions\/23695"}],"wp:attachment":[{"href":"https:\/\/virage.ai\/en\/wp-json\/wp\/v2\/media?parent=23502"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/virage.ai\/en\/wp-json\/wp\/v2\/categories?post=23502"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/virage.ai\/en\/wp-json\/wp\/v2\/tags?post=23502"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}