Conversational AI for cities: What if your reception became 100% responsive? 🎯

Today’s cities face a growing challenge: meeting the expectations of a hyper-connected public while optimizing their human resources. Between frequent requests, extended hours, and the need to speak multiple languages, providing seamless service becomes complex.

This is where conversational AI comes in. Solutions like Virage AI enable local authorities to offer instant, personalized communication available 24/7 without burdening their teams.

Why cities have everything to gain with conversational AI

– Recurring and time-consuming requests

“Where can I renew my passport?”
“What are the pool’s opening hours?”
“What events are on this weekend?”

Citizens ask these questions daily. Conversational AI can answer them in real-time, with reliable and up-to-date data.

– Permanent availability

Municipal services cannot always respond outside of opening hours. Thanks to a solution like Virage AI, users can ask their questions via WhatsApp, a website, or Messenger, at any time of day.

– Multilingual reception

With increasing cultural diversity and tourist influx, offering service in multiple languages has become standard. Conversational AI automatically adapts to the user’s language, with no effort required from the city hall.

💡 A few concrete use cases

• Information on local events
  → Dates, locations, prices, programs: the AI responds in a single message.
• Administrative support
  → Directing users to the correct forms, hours, contacts, etc.
• Crisis communication
  → Rapid dissemination of alerts, weather info, or exceptional closures.

Virage AI: Conversational AI designed for public actors

Unlike a simple FAQ or a standard chatbot, Virage AI offers a complete conversational experience:

• Natural and human tone
• Seamless integration with your existing channels
• Contextualized and personalized responses
• Dashboard to track interactions and adjust content

👉 All without the need for in-house technical skills.

Modernizing your city’s reception isn’t about replacing humans; it’s about empowering them with intelligent tools. Conversational AI frees up time for teams, improves the citizen experience, and enhances your public service.

What if you took the plunge?
📞 Contact our team or book a demo with Virage AI to discover how to transform your daily interactions.