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Artificial Intelligence, Best Practices, Conversational Assistants, Industry Trends, Natural Language Processing, News, Non catégorisé, Resources

Why the conversational AI agent is more human than you think

August 4, 2025 Maha Bouamar No comments yet

In a world where every second counts, waiting is no longer an option. And when it comes to customer relations, expectations have radically changed. Customers want an answer, not a form to fill in According to a study by Zendesk, 80% of consumers prefer to send a message rather than make a phone call to […]

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