In today’s hyper-connected world, tourists don’t want to wait, they want answers, recommendations, and bookings now. Whether they’re strolling through the streets of Nice, planning a last-minute weekend in Annecy, or checking into a hotel in Marrakech, modern travelers turn to one place for immediate help: WhatsApp. And that’s where the tourism industry is stepping […]
Why the conversational AI agent is more human than you think
In a world where every second counts, waiting is no longer an option. And when it comes to customer relations, expectations have radically changed. Customers want an answer, not a form to fill in According to a study by Zendesk, 80% of consumers prefer to send a message rather than make a phone call to […]
