Museums and castles are places of discovery and emotion. However, it’s not always easy to offer cultural mediation adapted to diverse audiences: international tourists, school groups, enlightened enthusiasts, or simply the curious. Today, artificial intelligence provides an innovative solution through digital virtual assistants and smart interactive guides accessible directly from visitors’ smartphones. A Virtual Assistant […]
A Connected City Hall: AI that Brings the City Closer to its Residents
The relationship between a city hall and its residents is evolving. Citizens now expect fast, clear, and accessible communication, day and night. Thanks to artificial intelligence, local authorities now have new tools to strengthen this bond and make the city closer to everyone. A Virtual Assistant to Simplify Procedures Administrative formalities can sometimes discourage residents. […]
Why the conversational AI agent is more human than you think
In a world where every second counts, waiting is no longer an option. And when it comes to customer relations, expectations have radically changed. Customers want an answer, not a form to fill in According to a study by Zendesk, 80% of consumers prefer to send a message rather than make a phone call to […]
