In today’s hyper-connected world, tourists don’t want to wait, they want answers, recommendations, and bookings now. Whether they’re strolling through the streets of Nice, planning a last-minute weekend in Annecy, or checking into a hotel in Marrakech, modern travelers turn to one place for immediate help: WhatsApp. And that’s where the tourism industry is stepping […]
Why the conversational AI agent is more human than you think
In a world where every second counts, waiting is no longer an option. And when it comes to customer relations, expectations have radically changed. Customers want an answer, not a form to fill in According to a study by Zendesk, 80% of consumers prefer to send a message rather than make a phone call to […]
AI Agent for Castles: Blending Heritage, Accessibility, and Innovation
The Challenge: Offering a Rich and Accessible Visitor Experience for All Castles and Heritage Sites Attract an International and Intergenerational Audience. They Search on Google for: “Multilingual Castle Guided Tour”, “Digital Castle Audio Guide”, “Historical Monument Accessibility”. Virage AI Conversational Agent for Castles: ✅ QR Code at the Entrance, Stickers in Rooms, Web or WhatsApp […]
Conversational agent for tourist offices: Revolutionize the visitor information
Why are Tourist Offices adopting digital assistants? Tourist Offices are facing an explosion of requests: Information on events, suitable activities, opening hours, reservations. The most searched queries on Google: “What to Do this Weekend?”, “where to Eat?”, “is there a traditional market today?” show an expectation of immediate, 24/7 Availability. Virage AI Assistant: your Local, […]
Multilingual reception in museums: AI, your new guide to excellence
Why a multilingual reception is becoming essential in museums? Every year, museums welcome visitors from all over the world, eager for culture, art, and history. However, the language barrier too often hinders access to a smooth and inclusive experience: Questions misunderstood, frustration, loss of perceived value… the terms “multilingual reception”, “cultural inclusion”, and “museum accessibility” […]
Steps to activate WhatsApp on your Google Business Profile 💡
🎥 Here’s the explanatory video to activate WhatsApp on your Google Business Profile: https://bit.ly/44vqWiH 👇 See the detailed steps to follow below: ✅ Verification ℹ️ To be noted By activating WhatsApp on your Google Business Profile, you’re doing more than just following a trend: you’re opening a direct, seamless, and valued channel for your customers. […]
When Conversational AI Becomes a Pillar of Smart Cities 🌆
A smart city is primarily a city that communicates well Behind urban planning screens, connected infrastructure, and smart sensors… there is a fundamental need: the relationship between the city and its residents. And today, this relationship is changing.Citizens expect immediate answers, seamless services, and communication accessible at all times; whether to report a problem, ask […]
💬 WhatsApp on Google My Business: a silent revolution that changes everything
A new Google feature you can’t ignore Google continues to evolve the user experience, and this time, it’s making a big impact.Recently, it has become possible for your customers to send you a WhatsApp message directly from your Google My Business profile or Google Maps. Yes, with one click, without leaving their search. 🔗Link to […]
Conversational AI for cities: What if your reception became 100% responsive? 🎯
Today’s cities face a growing challenge: meeting the expectations of a hyper-connected public while optimizing their human resources. Between frequent requests, extended hours, and the need to speak multiple languages, providing seamless service becomes complex. This is where conversational AI comes in. Solutions like Virage AI enable local authorities to offer instant, personalized communication available […]