How to engage your fans before, during, and after the game
In the world of sports, fan passion is a major asset for every club. But how can this energy and connection be maintained beyond the 90 minutes of play? Artificial intelligence is now transforming how sports clubs communicate and interact with their fans, thanks to conversational virtual assistants designed specifically for the industry.
A Virtual Assistant for Fans, Always Connected
Fans want to be informed quickly and personally. With a sports club virtual assistant, every fan has a direct point of contact who can answer their questions, share exclusive content, and create a unique connection with their club.
Real-time Match Info on WhatsApp
On match days, everything moves fast. Thanks to AI, fans can receive real-time match information on WhatsApp: team lineup, statistics, live scores, interviews, and highlights alerts. This direct channel enhances immersion and engagement.
Optimize Ticketing Communication
Buying a ticket shouldn’t be complicated. Conversational AI for ticketing simplifies the process: availability information, seat selection, secure payment. A dedicated chatbot streamlines the interaction and reduces customer service calls.
Merchandising Chatbot for Fans
Beyond the stadium, the experience continues. A merchandising chatbot guides fans in their purchases of jerseys, scarves, or collector’s items. Available 24/7, these solutions increase sales while offering a personalized experience.
AI for Fan Engagement
Sports clubs are now true conversational franchises. By engaging their fans before, during, and after the match with AI, they build a more loyal, active, and involved community.
Virage AI: Innovation for Sports Clubs
At Virage AI, we develop intelligent conversational solutions to maximize fan engagement. From ticketing to merchandising, and including live match tracking, our technology creates a strong and continuous link between the club and its fans.
👉 Watch our presentation video and imagine a new way to experience sports!
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